Field Engineer
Core
Hands-on technical contributor diagnosing and resolving vehicle software and hardware issues to maintain fleet operational uptime.
Role type
Field Engineer (Automotive Fleet Operations)
Builds
Operational fleet uptime for automated driving systems
Domain
Automotive / Embodied AI / Fleet Operations
Deliverable
physical/clinical work
Required skills
Vehicle diagnostics, software and hardware fault triage, repair processes, fleet operations, ADAS technology, diagnostic tools, software monitoring platforms, ticketing systems
Preferred skills
L2 Automobile Mechanic certification, Japanese language ability (JLPT N2+)
Technologies
Datadog, Mender, JIRA
Responsibilities
Perform on-site fault triage and resolution, follow structured fault diagnosis and repair protocols, collaborate with cross-functional teams to troubleshoot issues, respond rapidly to issues within 5-minute SLA, maintain clear communication with Field Engineering Lead, participate in on-call rotations, adhere to strict safety and compliance protocols, contribute to continuous improvement efforts
Seniority
Individual Contributor, operational execution
