Strategy & Operations Principal
Core
Manage on-site daily operations of an intermodal transit service, including real-time dispatch, team leadership, and stakeholder relations.
Role type
Senior operations manager (transit/transportation)
Builds
Intermodal transit service operations
Domain
Transportation / Mobility
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operations management, team leadership and mentoring, real-time problem solving, data analysis and reporting, stakeholder relationship building, regulatory compliance, strategic planning
Preferred skills
Experience in transit industry, entrepreneurship mindset, adaptability to rapid change
Technologies
None stated
Responsibilities
Manage on-site daily operations of the service; prioritize operational issues as a real-time point of contact for drivers and dispatchers; manage and mentor the on-site team of dispatchers and shift managers; develop relationships with driver partners, customers, community leaders, and local organizations; liaise with senior management and external partners; develop clear metrics and visibility into results against KPIs; prepare reports and analyze data to improve operational processes; ensure compliance with relevant policies and regulations; lead, coach, and develop an engaged team of drivers.
Seniority
Senior, hands-on IC