Staff Systems Engineer
Core
Provide advanced operational, diagnostic, and engineering support for Graphcore's Arm-based hardware platforms across lab and data center environments.
Role type
Staff Hardware Engineer (AI compute infrastructure)
Builds
Server blades, racks, and rack-scale AI compute infrastructure
Domain
AI hardware / Data Center Infrastructure
Deliverable
physical/clinical work
Required skills
server hardware architectures, board-level debugging, system log analysis, hardware telemetry analysis, power/thermal metrics analysis, HPC systems experience, rack-scale infrastructure experience
Preferred skills
prototype/pre-production hardware bring-up, data center facilities knowledge (liquid cooling, power distribution), Python/Bash/automation tools, structured failure analysis methodologies
Technologies
Arm-based platforms, BIOS/BMC, Python, Bash
Responsibilities
Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure; Support engineering bring-up activities including component validation and firmware interaction testing; Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues; Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements; Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles; Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability; Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation; Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics; Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.
Seniority
Staff, hands-on IC with mentorship
