Retail Manager, ANZ
Core
Drive sales performance, retail excellence, and brand execution across all points of sale in Australia and New Zealand, including Sephora and Travel Retail.
Role type
Senior Retail Manager
Builds
Sales targets, customer experience metrics, operational standards, and people development objectives
Domain
Luxury cosmetics / Beauty retail
Deliverable
product features
Required skills
Sales strategy, team leadership, retail operations, data analysis, customer experience management, visual merchandising, training execution, inventory management, market trend analysis
Preferred skills
Strategic planning, cross-cultural communication, entrepreneurial mindset, adaptability, passion for beauty industry
Technologies
Outfield tool
Responsibilities
Inspire and energize front line teams; Develop and execute monthly sales plans; Conduct weekly business reviews by location; Develop action plans to improve productivity metrics (ATV, UPT, service standards); Manage and coach the Retail and Events executive team; Ensure optimal stock supply and usage of Outfield tool; Gather and report customer feedback; Measure, track, and analyze key KPIs
Seniority
Senior, hands-on IC