Operations Engineer (Starlink Aviation)
Core
Ensuring performance and reliability of Starlink aviation hardware through field monitoring, troubleshooting, and data analysis.
Role type
Operations Engineer (Data & Reliability)
Builds
Robust processes, custom software tools, and data pipelines for hardware troubleshooting and performance metrics.
Domain
Aerospace / Satellite Communications / Aviation
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
SQL, Python, data analysis, statistical inference, Bash scripting, software design principles, data visualization, quantitative reasoning
Preferred skills
Machine learning fundamentals (regression, classification, clustering, anomaly detection), predictive modeling, electrical/RF/Wi-Fi/network engineering, live service operational experience
Technologies
SQL, Python, R, Bash
Responsibilities
Lead technical investigations into fleet-wide performance or reliability issues; build and maintain critical infrastructure and custom software for hardware assessment; develop data pipelines and automated metric aggregation dashboards; drive improvements to customer experience and time to resolution; collaborate across engineering, production, test, inventory, quality, supply chain, and customer experience disciplines.
Seniority
Individual Contributor, mid-level (1+ years experience)
