Supervisor, IT Network Infrastructure
Core
Supervise technician teams to install, maintain, and troubleshoot mission-critical low-voltage telecommunications and fiber/copper cabling infrastructure supporting spacecraft production, launch, and landing activities.
Role type
Supervisor, IT Network Infrastructure
Builds
Layer 1 fiber and copper data network cabling, mission video, ground-side vehicle/payload interfaces, ground stations, telemetry, and optical tracking systems for Falcon, Dragon, and Starship missions.
Domain
Aerospace / Telecommunications Infrastructure
Deliverable
physical/clinical work
Required skills
Low-voltage cable installation and termination, fiber optic cabling (single/multi-mode), network troubleshooting, team supervision, project scheduling, documentation management, OSHA compliance, CAD/Visio proficiency, RF communication systems knowledge, lift operation.
Preferred skills
BICSI/NEC/TIA/EIA standards knowledge, network architecture design, audio/video/wireless systems integration, oscilloscope/multi-meter usage, DC power systems, IP/HD-SDI video infrastructure, electrical systems (UPS/standby power).
Technologies
Visio, CAD software, line analyzers, breakout boxes, network traces, TCP/IP, DLC, ASYNC protocols, RF systems, IP/HD-SDI cameras.
Responsibilities
Supervise technician teams for mission-critical communication system installation and maintenance; prioritize and schedule work to meet timelines; evaluate, diagnose, and troubleshoot cabling infrastructure; coordinate with contractors and project teams; interface with external carriers at cross-connect facilities; provide QA and auditing; maintain installation documentation and asset databases; assist in creating installation standards; review timesheets and manage overtime; verify OSHA and safety compliance; assist in candidate evaluation.
Seniority
Mid-level Supervisor, hands-on leadership