Copy of Assistant Manager - Mall at Green Hills
Core
Second-in-command supporting the Shop Manager in retail operations, sales, and customer experience at Lush handmade cosmetics stores.
Role type
Assistant Manager (Retail)
Builds
Retail store operations and customer experiences
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
Supervisory experience, sales acumen, staff coaching, inventory management, scheduling, brand advocacy
Preferred skills
Consultation-based service, HR skills, Excel proficiency, cross-cultural collaboration, multilingualism
Technologies
Microsoft Excel, Microsoft Office Suite
Responsibilities
Collaborate on plans to exceed daily sales goals; educate customers and staff on brand values; increase product knowledge and make recommendations; support staffing, recruitment, and succession planning; ensure shop compliance with policies and procedures; manage inventory and merchandising standards; schedule staff to meet peak times.
Seniority
Mid-level management