Director, Inclusive Design & Accessibility
Core
Leads a centralized UX design practice and owns enterprise capability for inclusive design and digital accessibility, embedding accessible, user-centered practices throughout the software development lifecycle.
Role type
Senior IC design director (people leadership + standards/governance)
Builds
Scalable accessibility standards, governance frameworks, design systems, and reusable guidance for digital products
Domain
Insurance / Digital Accessibility / UX Design
Required skills
People leadership, WCAG conformance, assistive technology evaluation, user-centered design, Agile delivery, stakeholder influence, change leadership, capacity planning, design systems, regulatory compliance (ADA/Section 508)
Preferred skills
Accessibility credentials (CPACC, WAS, CPWA), enterprise governance experience, regulated industry experience
Technologies
Screen readers, keyboard operation, magnification, voice input, automated checks, manual testing tools
Responsibilities
Manage and develop UX designers; Establish inclusive design practices; Define accessibility standards across SDLC; Partner with cross-functional teams to embed requirements; Build role-based learning and coaching programs; Measure adoption and process effectiveness
Seniority
Director, people leadership & strategy
