LTC Wellness Manager
Core
Deliver proactive long-term care wellness programs to help policyholders live healthier, longer, and more independent lives through clinical assessment, member engagement, and care navigation.
Role type
Senior clinical wellness program manager (long-term care)
Builds
Pre-claim and emerging on-claim wellness offerings for aging policyholders
Domain
Long-term care insurance, senior care, aging-in-place services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical assessment, telephonic engagement, care navigation, risk identification, vendor coordination, program operations, data review, workflow documentation, motivational interviewing
Preferred skills
Licensure in OT/RN/LCSW/CCM, familiarity with LTC insurance, experience with external vendors, travel willingness
Technologies
Microsoft Office, CRM, case management systems
Responsibilities
Conduct telephonic assessments to identify risks and needs; recommend tailored wellness products and interventions; review claims history and engagement data to identify early intervention opportunities; collaborate with internal teams and external vendors to implement wellness initiatives; monitor member engagement and follow through on referrals; provide education on aging resources and home safety.
Seniority
Senior, hands-on IC with program development responsibilities