VAIB Strategy Analyst
Core
Drive strategic improvements for vulnerable, disabled, excluded, and bereaved customers by embedding inclusion considerations into product and service design.
Role type
Strategy-level analyst (Vulnerability, Accessibility, Inclusion, and Bereavements)
Builds
Equitable customer outcomes and inclusive product/service designs
Domain
Banking / Financial Services / Social Impact
Deliverable
product features
Required skills
VAIB subject matter expertise, regulatory framework knowledge (Consumer Duty, Equality Act, WCAG), strategic project management, data analysis, risk governance, stakeholder management, cross-functional collaboration
Preferred skills
Prior VAIB experience, legal/regulatory background
Technologies
None stated
Responsibilities
Lead strategic delivery of VAIB workstreams, drive data-led improvements to identify systemic barriers, champion cross-functional collaboration to embed inclusive design, navigate complex escalations with independent judgement, own governance and risk for strategic changes, coach and build team capability
Seniority
Mid-Senior, hands-on IC