Bilingual Benefit Specialist Trainee - Long Term Disability
Core
Trainee adjudicating complex long-term disability claims, verifying liability, and developing return-to-work strategies for clients.
Role type
Entry-level claims adjudicator trainee
Builds
Fair and objective claim decisions and return-to-work strategies
Domain
Employee benefits / Long-term disability insurance
Deliverable
client delivery
Required skills
Analytical thinking, critical judgment, claim investigation, contract/policy interpretation, data analysis, multitasking, PC skills, mathematical aptitude
Preferred skills
College degree, customer service experience, decision-making experience
Technologies
Claims systems, reporting tools, metrics dashboards
Responsibilities
Manage a caseload of complex claims and obtain necessary sign-offs; Analyze technical and complex contractual knowledge to determine eligibility and liability; Verify ongoing liability and develop strategies for return-to-work opportunities; Produce objective documentation and technical rationale for claim determinations; Coordinate information sharing across products; Maintain service and quality standards on assigned claims.
Seniority
Entry-level, trainee with mentorship