Area Manager (WM)
Core
Leading end-to-end grocery delivery operations for a group of stores in Kazakhstan, focusing on safety, quality, customer experience, and productivity.
Role type
Senior operations manager (grocery delivery)
Builds
Grocery delivery operations and store performance
Domain
Retail / Platform economy / Grocery delivery
Required skills
Operations management, team leadership, analytical skills, workforce management, process optimization, demand forecasting
Preferred skills
Excel proficiency, retail/distribution experience, change management
Technologies
Excel
Responsibilities
Manage a team of 6-8 Store Managers and Store Team Leads; optimize store layout and picking/packing costs; drive safety, quality, and productivity initiatives; hire and train store leaders; develop shift schedules and process change initiatives; review demand forecasts to meet business targets.
Seniority
Senior, hands-on IC