Senior Network Operation Engineer (Bangkok based)
Core
Senior Network Operation Engineer responsible for maintaining business operations, managing global DNS/CDN, and ensuring network infrastructure stability for Agoda's travel platform.
Role type
Senior Network Operations Engineer
Builds
Global network infrastructure, DNS, and CDN services for Agoda
Domain
Travel technology, E-commerce, Network Operations
Required skills
Switching and routing protocols, Network monitoring tools, GeoDNS, CDN management, Incident management, Root-cause analysis, WAN/LAN networking, MPLS, Layer 2/3 technologies, Network security, DDoS protection, WAF, DNS, Load balancers
Preferred skills
CCIE/JNCIE certification, Kubernetes, Linux operating systems, Large enterprise environments, CDN provider experience
Technologies
eBGP, iBGP, OSPF, MPLS, Kubernetes, Linux, WAF, Load balancers
Responsibilities
Support and maintain business operations by leveraging comprehensive knowledge of switching and routing protocols; Deploy and manage network monitoring tools to ensure proactive infrastructure visibility; Manage global geographic DNS (GeoDNS) and Content Delivery Networks (CDN); Proactively manage day-to-day service requests and incidents through to complete resolution; Identify, communicate, and escalate business-impacting networking issues, perform troubleshooting and root-cause analysis, and follow through to resolution; Collaborate closely with engineering teams to ensure consistent communication, maintenance procedures, troubleshooting practices, and knowledge sharing; Maintain comprehensive documentation of all work procedures and facilitate effective knowledge sharing across the team.
Seniority
Senior, hands-on IC
