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Operations Manager

00024 - Diamonds Direct Pittsburgh, PA, US💼 Full-time🗓 2026-09-24 → 2026-09-26

Core

Lead store operations, inventory control, and fulfillment workflows for a jewelry retail environment.

Role type

Senior Operations Manager (Retail)

Builds

Operational excellence, inventory accuracy, and customer service experiences for a jewelry store.

Domain

Retail / Jewelry

Deliverable

product features

Required skills

Inventory management, audit execution, shipping and receiving, order and repair workflow execution, team leadership, risk mitigation, process improvement, front office operations, asset protection.

Preferred skills

None stated.

Technologies

None stated.

Responsibilities

Oversee store operations including inventory, audits, shipping, receiving, and administrative functions. Execute order, repair, and fulfillment workflows ensuring accuracy and compliance. Plan and execute physical inventories and cycle counts to protect high-value assets. Lead and develop a team of 2–4 operations team members. Partner with store leadership to support sales execution and provide leadership coverage during absences.

Seniority

Senior, hands-on IC

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