Data Compliance Specialist
Core
Manage data subject requests, conduct eligibility checks, and ensure compliance with POPI regulations for a South African e-commerce platform.
Role type
Data Compliance Specialist
Builds
Data compliance processes and systems for Takealot group
Domain
E-commerce / Retail / Data Privacy (POPI)
Deliverable
dashboards & analysis
Required skills
Data Subject Request handling, Eligibility checks, SLA management, Internal audit, Regulatory risk management, POPI compliance, SQL, Zendesk, Excel
Preferred skills
Stakeholder management, Process improvement, Complaints handling
Technologies
SQL, Zendesk, Excel
Responsibilities
Address and escalate Data Subject requests via all applicable incoming channels; Engage with relevant stakeholders to resolve tracking of data requests; Conduct eligibility checks for Data requests; Manage/adhere all SLAs about POPI data requests; Carry out internal audit procedures regularly about internal compliance practices including SOPs & Policy changes; Review and identify data subject information to support the Information Officer; Work with management and staff to identify and manage regulatory risk.