Fulfillment Technology Analyst

Sydney, AustraliaFull-time2026-11-06 → 2026-11-10

On-site · Australia

Core

Implement, support, and improve the Warehouse Management System (WMS) across distribution facilities, acting as a bridge between technology solutions and daily warehouse operations.

Role type

Junior Fulfillment Technology Analyst (WMS Support)

Builds

WMS 2.0 roll-out and sustainable operational processes for distribution centers

Domain

Logistics / Warehouse Management Systems

Required skills

SQL query writing, WMS support, UAT execution, technical troubleshooting, hardware device management, process documentation, AI tool usage

Preferred skills

Experience with RF-based distribution, cross-functional collaboration, international travel

Technologies

SQL, WMS, RF scanners, tablets, workstations, Cursor, Claude

Responsibilities

Act as super user and level one support for warehouse end-users; Drive SQL query writing and database updates to troubleshoot operational issues; Execute technical User Acceptance Testing (UAT) and validate software configurations; Build sustainable processes, SOPs, and self-service solutions; Manage user menu profiles, security setups, and local network service coordination

Seniority

Junior, hands-on IC

About HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The