Senior Associate, Fraud Operations
Core
Investigate financial fraud and scams across multiple product lines (Exchange, Credit Card, Equities, Wallet) and shape fraud models/rules to balance customer friction with security.
Role type
Senior Associate, Fraud Operations (IC)
Builds
Fraud detection and mitigation systems for crypto and Web3 products
Domain
Cryptocurrency, Web3, Financial Services
Deliverable
production ML models
Required skills
Fraud investigation, ACH/credit card fraud analysis, scam and account integrity investigation, device telemetry analysis, blockchain data analysis, rule and policy design, customer communication, trend identification
Preferred skills
US and Singapore regional fraud knowledge, IDV/KYC experience, transaction monitoring systems experience
Technologies
ACH, debit/credit cards, wallets, device telemetry, blockchain, VPNs
Responsibilities
Investigate first, second, and third-party fraud; Review complex transaction and telemetry data; Respond to customers for account verification; Identify fraud trends and suggest rule updates; Optimize operational flows; Prepare fraud reports for leadership
Seniority
Senior, hands-on IC