Full Time Floor Leader - Alderwood Mall
Core
Lead and inspire a team of sales associates to drive sales, deliver exceptional customer experiences, and ensure operational excellence in a retail cosmetics store.
Role type
Senior retail floor leader (supervisory)
Builds
Retail store operations and customer sales
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
Sales coaching, team leadership, cash handling, store opening/closing, inventory management, visual merchandising, customer service, DEIB advocacy, problem-solving
Preferred skills
Consultation-based customer service, sales metrics analysis, skincare/cosmetics experience, cross-cultural collaboration, Spanish/French fluency
Technologies
StoreForce dashboard
Responsibilities
Coach sales team on techniques and product knowledge; lead customer consultations and product demonstrations; manage cash handling, deposits, and register reconciliation; maintain store visuals and inventory standards; enforce company policies and safety procedures; analyze sales results to adjust floor structure.