Staff User Researcher
Core
Define research vision and strategy for Coinbase's foundational platform systems (Identity, Payments, Developer Experience) to translate ambiguous problems into shipped solutions.
Role type
Staff User Researcher (Platform Design)
Builds
Research practices, internal CSAT programs, generative/evaluative research studies, and high-quality design deliverables (prototypes, flows).
Domain
Fintech / Platform Engineering / Design Systems
Required skills
Strategic research vision, generative/evaluative/mixed-methods research, design prototyping (Figma), research practice building, cross-functional leadership, generative AI utilization
Technologies
Figma, generative AI tools
Responsibilities
Define research vision and strategy, run internal CSAT programs, conduct generative and evaluative research, drive design consistency and system adoption, mentor designers and product partners
Seniority
Staff, strategic IC with mentorship
