Analyst, Global Operations Center
Core
Monitor dashboards, alerts, and open-source signals to identify security and operational incidents; triage events, validate information, and escalate issues to support DoorDash's 24/7 Global Operations Center.
Role type
frontline incident response analyst (operations center)
Builds
real-time situational awareness and operational resilience for DoorDash's global workforce and assets
Domain
corporate security and operations
Deliverable
dashboards & analysis
Required skills
incident triage, SOP execution, risk assessment, source validation, OSINT basics, shift handover, documentation, rotating shift management
Preferred skills
GSOC/SOC experience, analytical tradecraft, technical fluency with monitoring tools
Technologies
monitoring dashboards, ticketing systems, communication platforms, open-source intelligence tools
Responsibilities
Monitor real-time alerts and dashboards for security incidents; triage and validate incoming information; execute incident response protocols; escalate high-risk issues to management; maintain situational awareness across shifts; produce shift handover reports
Seniority
Mid-level, hands-on IC
