Senior Product Analyst (Search & Discovery)
Core
Analyze search result quality by understanding customer intent and context, identify defects, and drive user experiment improvements for Coupang's Search and Discovery team.
Role type
Senior Product Analyst (Search & Discovery)
Builds
Search result quality and user experience for Coupang's e-commerce platform in Taiwan
Domain
E-commerce, Search, Data Labeling
Deliverable
production ML models
Required skills
Query analysis, Root cause analysis, Data labeling management, User intent understanding, Statistical analysis, Process improvement, Cross-functional collaboration, English communication, Chinese communication
Preferred skills
Search technology knowledge, Data analysis with Excel, E-commerce experience, Taiwan market knowledge, Content moderation experience
Technologies
Analytics/debugging tools, Excel, Search systems
Responsibilities
Analyze search result quality based on customer intent and cultural context; Utilize tools to identify root causes of search defects; Drive user experiment improvements by representing customer voice; Manage data labeling tasks with internal teams and vendors to ensure quality and productivity
Seniority
Senior, hands-on IC