Director Of Product, Onboarding, Hardware & Supply Chain
Core
Own the vision, roadmap, and outcomes for Onboarding, Hardware, and Supply Chain systems to support Toast's exponential growth and operational efficiency.
Role type
Director of Product (Business Technology & Transformation)
Builds
Scalable, high-impact solutions for hardware orders, inventory flows, and onboarding processes.
Domain
Restaurant technology, Supply Chain, Enterprise Systems
Required skills
Product Management, Supply Chain/Enterprise Systems, Salesforce, NetSuite, TMS/3PLs, Order Management, Systems Analysis, Root Cause Analysis, Process Modeling, Stakeholder Management, Team Leadership
Preferred skills
Customer Support Platforms, High-growth global companies, Vendor Management, 3PL/Logistics, Emerging Technologies (AI/ML)
Technologies
Salesforce, NetSuite, TMS, 3PLs, Order Management Systems, Data Warehouse
Responsibilities
Set multi-year vision and roadmap for Onboarding, Hardware & Supply Chain systems; Build and coach a high-performing team of product managers and analysts; Partner with senior leadership to translate business needs into scalable system solutions; Own the hardware order experience from order to fulfilment and inventory-related supply chain systems; Lead evaluation and implementation of new supply chain technologies and tools; Act as a trusted advisor to Supply Chain, Finance, and Onboarding leaders; Establish KPIs to track system adoption, stability, and business results.
Seniority
Director, Strategic Leadership
