Mr D - Operations Associate 2
Core
Execute, manage, and improve operations support functions for Mr D's trade operations, leveraging AI automation and data analysis to optimize efficiency and customer experience.
Role type
Operations Associate (Process Optimization & Data Analysis)
Builds
Optimized operational workflows, SOPs, AI rule-sets, and performance dashboards for Mr D's trading platform
Domain
E-commerce / Logistics / Supply Chain
Required skills
Advanced Excel, Process Mapping, Data Analysis, SQL, Python, Zendesk, Looker
Preferred skills
AI automation tools, Generative AI, Operational Consulting
Responsibilities
Map 'as-is' workflows and design 'to-be' process architectures; Automate manual processes using AI tools; Structure operational guides (SOPs and AI prompts); Analyze operational data for insights and cost optimization; Build and refine operational dashboards; Monitor operational health and task quality.
Seniority
Mid-level (3+ years experience)
