VP of AI Platform
Core
Define and lead the strategy, architecture, and development of Zuora's shared AI platform to enable AI-native products, intelligent workflows, and agentic experiences.
Role type
VP of AI Platform (Strategy & Architecture)
Builds
Shared AI platform capabilities, model orchestration services, and enterprise-grade AI infrastructure
Domain
Enterprise Software / AI Infrastructure / Agentic Systems
Deliverable
production ML models
Required skills
AI platform strategy, distributed systems architecture, build-versus-buy decisions, model orchestration, agentic workflow design, enterprise security governance, roadmap planning, stakeholder alignment
Preferred skills
Large language model integration, retrieval-augmented generation, vector search, context engineering
Technologies
LLMs, model serving, RAG, embeddings, vector search
Responsibilities
Define AI platform vision and technical architecture; Establish reusable patterns for AI agents and model integration; Partner with Security and Compliance to set governance controls; Translate platform investments into business outcomes and adoption metrics; Communicate architectural decisions to executive leadership
Seniority
VP, Strategy & Hands-on Architecture
