Full Time Floor Leader - West Edmonton Mall
Core
Lead and inspire a team of sales associates to drive sales, deliver exceptional customer experiences, and ensure operational excellence in a cosmetics retail store.
Role type
Senior IC retail floor leader
Builds
Sales performance, customer loyalty, and team capability
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
Sales coaching, customer service leadership, cash handling, inventory management, visual merchandising, team training, operational compliance, problem-solving
Preferred skills
Skincare/cosmetics knowledge, sales metrics analysis, cross-cultural collaboration, DEIB training, multilingual communication
Technologies
StoreForce dashboard
Responsibilities
Coach sales team to exceed goals, lead product demonstrations and customer consultations, manage cash handling and store opening/closing, maintain visual merchandising standards, train staff on product knowledge and sales techniques, ensure store compliance with policies and safety standards
Seniority
Mid-level, hands-on IC