Responsive Maintenance Manager
Core
Lead a responsive maintenance team to oversee work orders, coordinate subcontractors, and ensure timely service delivery for a residential property portfolio.
Role type
Senior IC maintenance operations manager
Builds
Responsive maintenance services for community housing
Domain
Property management / Community housing
Required skills
Team leadership, stakeholder coordination, operational data analysis, process improvement, workflow management, Microsoft Office proficiency
Preferred skills
Facilities management experience, CMMS/platform experience, leadership qualifications
Responsibilities
Guide and support the Responsive Coordination Team, Develop and maintain clear procedures and workflows, Oversee the triage, allocation and completion of responsive work orders, Coach team members and support their development, Work with subcontractors to support service quality, Review operational data to spot trends and improve customer outcomes
Seniority
Senior, hands-on IC