Product Operations Manager
Core
Build and scale processes, frameworks, and cross-functional workflows to enable product excellence and operational efficiency across a large product organization.
Role type
Senior Product Operations Manager
Builds
Operational foundations, AI-powered workflows, launch visibility systems, and product knowledge resources for the product organization.
Domain
SaaS / Observability Platform / Product Operations
Deliverable
production ML models
Required skills
Product operations, program management, cross-functional stakeholder alignment, senior leadership communication, product management tools (Jira, Confluence, GitHub), ambiguity navigation, influence without authority
Preferred skills
Software engineering, technical product management, SQL, programming languages, AI agent development, prompt engineering
Technologies
Jira, Confluence, GitHub, Claude, ChatGPT, Cursor
Responsibilities
Own and improve the full Product Development Life Cycle; drive operational excellence for product launches; build and maintain a single source of truth for launches; drive centralized product knowledge and enablement; analyze and quantify product signals using data systems.
Seniority
Senior, hands-on IC
