Manager, SW Engineering
Core
Lead the engineering team building the shared runtime, orchestration, and safety layers for Zuora's AI agent platform that powers quote-to-cash workflows.
Role type
Senior IC Manager, Software Engineering (AI Platform)
Builds
Agentic platform runtime, orchestration, tooling, context management, and safety/governance layers for AI agents.
Domain
B2B SaaS, Subscription Economy, AI/LLM Agents, Quote-to-Cash
Deliverable
production ML models
Required skills
Software engineering leadership, LLM agent architecture, distributed cloud-native systems, developer experience, CI/CD, automated testing, team coaching
Preferred skills
Billing/subscription systems, agent frameworks (MCP), regulated domain AI, cloud platforms (AWS)
Technologies
LLMs, MCP, AWS, CI/CD
Responsibilities
Write and review code (50%+), own architecture and roadmap, build evaluation/observability foundations, enable product teams via APIs/SDKs, run weekly release cadence, hire and grow engineers
Seniority
Senior, hands-on IC with people management
