Staff Data Analyst
Core
Create and provide customer experience metrics and insights to ensure the best shopping experience for Coupang's customers in Taiwan.
Role type
Staff product analyst (ecommerce/fulfillment)
Builds
Customer experience metrics, business reports, and data-driven insights for product and leadership teams.
Domain
E-commerce and fulfillment services
Deliverable
dashboards & analysis
Required skills
SQL, data analytics, big data tools (Hadoop, Spark, Presto), BI tools (Power BI, Tableau), critical thinking, non-structural problem solving
Preferred skills
Python, R/SAS, version control (Git, SVN), e-commerce and customer behavior log analysis, English proficiency
Technologies
Hadoop, Spark, Presto, Power BI, Tableau, Git, SVN
Responsibilities
Create new customer experience metrics and insights; Collaborate with product managers, designers, engineers, and stakeholders; Create and manage weekly/monthly/quarterly business reports; Provide expert thought leadership as an ecommerce and fulfillment service analyst.
Seniority
Staff, hands-on IC
