Telstra Retail: Part Time Customer Service & Sales Consultant FRANKSTON
Core
Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues in a retail environment.
Role type
Part-time retail customer service and sales consultant
Builds
Customer connections and sales outcomes for Telstra's telecommunications products and services
Domain
Telecommunications retail
Deliverable
product features
Required skills
consultative selling, product knowledge, customer service, troubleshooting, KPI achievement
Preferred skills
previous customer-facing experience, solution-oriented approach, sales drive, resilience
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with the team to create a welcoming environment
Seniority
Entry-level, part-time
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