[Coupang] Principal Program Manager (Report & Measurement)
Core
Lead catalog listing audit efforts to improve catalog quality for sellers and buyers, acting as a people leader for auditors.
Role type
Senior Program Manager (Report & Measurement)
Builds
Automated dashboards, weekly business reports, and measurement methodologies for catalog performance.
Domain
E-commerce / Data Analytics
Deliverable
dashboards & analysis
Required skills
Program management, Business analytics, SQL, Excel (advanced), Data pipelining, Automation (VBA), Stakeholder communication, Defect identification, KPI creation
Preferred skills
Subject matter expertise in catalog listing categories, Strategic alignment, Data mart analysis
Technologies
SQL, Excel, VBA, Data marts
Responsibilities
Liaise with teams to implement changes, Identify drivers and impacts of catalog defects, Automate defect reporting and weekly metrics, Partner with product/engineering to create KPIs, Recommend strategies to enhance audit processes
Seniority
Senior, hands-on IC with people leadership
