Principal Program Manager (S&D - Global Ops)
Core
Lead Search Global Operations and support the product org that focuses on building strong data insights & execution platforms for the Search & Discovery team.
Role type
Senior Program Manager (Search & Discovery Operations)
Builds
Data labeling operations and execution platforms for AI/ML technologies
Domain
E-commerce, Search & Discovery, AI/ML Operations
Deliverable
production ML models
Required skills
Program management, data labeling operations, customer research (usability testing & interviews), strategic planning, cross-functional collaboration, global team management, quantitative research methodologies
Preferred skills
Experience with LLMs, agile environment execution, decision-making under ambiguity
Technologies
AI/ML, LLMs
Responsibilities
Engage with internal users to clarify problems and identify root causes; Align vision, strategy, and success metrics; Create program execution plans and track progress; Identify and onboard resources; Lead program metrics implementation; Drive alignment with stakeholders and senior leadership
Seniority
Senior, hands-on IC
