Associate Product Operations Manager
Core
Delivery layer of Product Ops owning workstreams from intake to handoff, including PCR lifecycle management, Product Enablement Package (PEP) production, and launch readiness.
Role type
Associate Product Operations Manager
Builds
PCR lifecycle, PEPs, launch readiness artifacts, and cross-domain insights
Domain
Grocery delivery / E-commerce / Product Operations
Required skills
PCR intake and triage, PEP writing and maintenance, launch readiness coordination, SQL, Excel/Google Sheets, Jira, AI tool usage, cross-functional collaboration
Preferred skills
Go-to-market planning, SaaS/marketplace experience, BI/data visualization (Mode, Looker, Tableau), customer feedback mechanisms, process automation
Technologies
Jira, SQL, Excel, Google Sheets, AI tools, Mode, Looker, Tableau
Responsibilities
Validate problem statements and assess routing for PCR intake, handle Tier 2 triage, write and maintain PEPs, drive launch readiness, pull customer signal and quality data into summaries, run PRDs through the PRD enabler, surface cross-domain insights to the Horizontal team
Seniority
Associate, hands-on IC
