CareerPlan

Content Designer II (Remote Eligible - Costa Rica)

Costa RicaRemoteFull-time2026-10-19 → 2026-11-10
Remote

Core

Design conversational interfaces, prompt-based interactions, and AI-generated outputs for Smartsheet's AI-driven features to ensure they are intuitive, ethical, and human-centric.

Role type

Content Designer II (AI/UX)

Builds

Conversational interfaces, prompt-based interactions, AI-generated outputs, content audits, research-driven frameworks, user personas

Domain

SaaS / Collaborative Work Management / Generative AI

Deliverable

product features

Required skills

Content Strategy, Content Design, UX Writing, Prompt Engineering, Human-AI Interaction Design, Figma, Design Systems, Information Architecture, Global Content Strategy

Preferred skills

Generative AI trends, Human-Centered Design, Research-driven decision making

Technologies

Figma

Responsibilities

Partner with Product and Engineering to design conversational interfaces and AI-generated outputs; Co-create product content with design and product management teams; Create content audits, research-driven frameworks, and user personas; Design clear navigation and content hierarchies; Educate cross-functional partners on Content Design best practices and AI ethics; Stay current on emerging trends in UX and Generative AI

Seniority

Mid-level, hands-on IC