SeniorProduct Manager (Service Agent Team)
Core
Lead the roadmap and delivery of AI-powered business messaging and customer engagement products for the Fin AI Agent platform.
Role type
Senior Product Manager (AI/Agentic)
Builds
AI customer agents and business messaging features for Salesforce/Fin
Domain
AI / Customer Experience / SaaS
Deliverable
product features
Required skills
Customer problem framing, Roadmap definition, Product judgment, AI/LLM product strategy, Technical fluency, Outcome orientation
Preferred skills
Leadership, Cross-functional collaboration
Technologies
LLMs, APIs, SaaS infrastructure, Low-code tooling
Responsibilities
Define and manage product roadmap, Collaborate with engineers and designers to ship solutions, Evaluate product impact through data, Ensure product quality and GTM strategy alignment
Seniority
Senior, hands-on IC