Carrier Manager
Core
Developing and managing Lush's North American strategic carrier network to ensure reliable, cost-effective, and high-quality transportation services.
Role type
Senior Manager, Carrier Management & Logistics
Builds
Transportation capacity and service for retail stores, mail order, and manufacturing centers
Domain
Logistics / Transportation / Supply Chain
Required skills
carrier relationship management, contract negotiation, team leadership, cost management, spend analysis, stakeholder management, risk management, performance management, budgeting, compliance knowledge
Preferred skills
supply chain management, reverse logistics, INCOTERMS knowledge, food or cosmetics industry experience
Technologies
carrier management systems
Responsibilities
Lead, coach, and develop a high-performing team; Develop and maintain a strategic portfolio of transportation carriers; Lead carrier selection, qualification, onboarding, and ongoing relationship management; Own and manage total carrier spend; Lead the development of the annual carrier budget; Analyze carrier spend, trends, and variances; Lead carrier contract negotiations; Establish and maintain capacity commitments; Lead regular carrier performance reviews; Partner with cross-functional stakeholders to understand transportation requirements; Support continuous improvement initiatives for transportation efficiency.
Seniority
Senior, hands-on IC with leadership responsibilities
