Senior Business Applications Administrator

Philippines RemoteRemoteFull-time2026-10-06 → 2026-11-11

Remote

Core

Anchor operational health, configuration, and continuous support for Okta's Salesforce ecosystem and interconnected business applications (Sales, Marketing, Customer Success, CPQ).

Role type

Senior Business Applications Administrator (Salesforce & Enterprise SaaS)

Builds

Operational clarity, rapid problem resolution, and automated workflows for GTM functions

Domain

Enterprise SaaS / Identity & Access Management

Required skills

Salesforce administration (Sales Cloud, Flows, permission sets), Incident management (Tier 2/3), AI tooling (Gemini, Claude), Release management, SOX compliance, Cross-functional collaboration

Preferred skills

Salesforce certifications (Admin, Advanced, Platform), CPQ/Billing experience, LLM automation scripts

Technologies

Salesforce, ServiceNow, Jira, Gearset, Clari, DocuSign, Outreach, LinkedIn Sales Navigator, Gemini, Claude

Responsibilities

Triage and resolve Tier 2/3 incidents; Leverage generative AI for root-cause analysis and workflow automation; Manage user provisioning, security controls, and workflow automations; Execute change sets, sandbox seeding, and production deployments; Mentor frontline support analysts; Author SOPs and maintain knowledge base articles

Seniority

Senior, hands-on IC

About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.