Personal Care Specialist
Core
One-on-one interactions with patients and customers in a retail dispensary, guiding them on product selection, consumption methods, and safety.
Role type
retail personal care specialist
Builds
safe and effective cannabis consumption regimens for patients and customers
Domain
cannabis retail
Deliverable
client delivery
Required skills
customer service, product knowledge, regulatory compliance, POS operation, inventory management, physical mobility
Preferred skills
cannabis industry experience, knowledge of cannabinoids and endocannabinoid system, specialty retail experience
Technologies
POS systems, computer, office productivity software
Responsibilities
Engage with and assist patients and customers in a customer-facing environment; Educate patients on products, methods of consumption, and safety; Recommend safe and effective regimens; Verify order deliveries for accuracy; Maintain sales floor stock and store compliance; Enforce local and state cannabis regulations; Perform front-of-house and back-of-house duties including fulfillment and inventory counts.
Seniority
entry-level IC