Senior Service Designer, Food Systems & Fulfillment
Core
Senior Service Designer shaping scalable, data-driven enterprise experiences for the Supply Chain ecosystem using strategic research, service design, and prototyping.
Role type
Senior Service Designer (Enterprise UX)
Builds
Enterprise tooling and workflows for Recipe Developers, Menu Planners, and Buyers within the Food Systems Alliance
Domain
Food Systems & Fulfillment / Enterprise B2B
Required skills
Service design methodologies (Definition Sprints, AS-IS/TO-BE mapping, Service Blueprinting), Enterprise UX design, Technical guidance, Cross-functional collaboration, Visual design, Interaction design, UI design, Prototyping, Figma
Preferred skills
Experience leading design projects, Technical influence, Storytelling
Technologies
Figma, Enterprise Design System
Responsibilities
Conduct Definition Sprints to uncover user needs and define technical next steps; Map AS-IS enterprise processes and design optimized TO-BE workflows; Provide technical guidance to enterprise designers; Analyze user journeys for Recipe Developers, Menu Planners, and Buyers; Develop UX/UI flows addressing complex enterprise problems; Establish partnerships with Product Leads and engineers; Facilitate communication using structured storytelling methods.
Seniority
Senior, hands-on IC