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Business Analyst/Senior Business Analyst (Banking Transformation)

Malaysia - Kuala Lumpur💼 Full-time🗓 2026-10-01 → 2026-10-07

Core

Senior Business Analyst supporting complex business and technology transformation initiatives for financial services clients, bridging business needs with technology solutions.

Role type

Senior IC Business Analyst (Banking Transformation)

Builds

Business transformation programmes, digital and technology change, operating model transformation, and regulatory change for banks and financial institutions.

Domain

Financial Services / Banking

Required skills

Requirements elicitation, process mapping, gap analysis, functional requirements definition, stakeholder facilitation, change lifecycle management, solution design support, business case development, coaching

Preferred skills

Experience in Retail Banking, Private Banking, Corporate Banking, Payments, Capital Markets, Core Banking, Risk & Regulatory Change, Data & Reporting

Technologies

BRDs, user stories, use cases, process maps, testing scenarios, SIT, UAT (via careerplan.io/jobs/8241864-business-analystsenior-business-analyst-banking-transformation-at-capco)

Responsibilities

Lead discovery sessions and workshops to understand business objectives; Elicit, analyze, and document functional and non-functional requirements; Develop BRDs, functional specifications, and acceptance criteria; Analyze current-state and future-state business processes and operating models; Translate business requirements into actionable inputs for technology teams; Support solution design and evaluate proposed solutions against business requirements; Facilitate decision-making between business, operations, and technology stakeholders; Support SIT, UAT, and business validation activities; Produce consulting deliverables including analysis, recommendations, and executive materials; Coach junior Business Analysts.

Seniority

Senior, hands-on IC