Title Administrator
Core
Review and process automotive titles through the auction process, acting as the first point of contact for customers and vendors at the front office.
Role type
Administrative specialist (automotive title processing)
Builds
Title transfer documentation and customer service interactions for vehicle buyers and sellers
Domain
Automotive auction and vehicle remarketing
Required skills
Knowledge of state Department of Motor Vehicle rules and regulations, data entry, customer service, document review and analysis, fee calculation, database management, filing system maintenance, telephone communication
Preferred skills
Notary certification, active state DMV certification for title processing, automotive title experience
Technologies
Internal databases, computer systems and applications
Responsibilities
Accept, review, and analyze titles for accuracy; calculate estimated fees; complete titles for transfer between buyers and sellers; verify buyer, seller, and vehicle information; process payments; maintain filing systems; answer phones and make outbound calls regarding payment status
Seniority
Entry-level to Mid-level, hands-on IC