Principal Experience Architect
Core
Design the underlying structure, taxonomies, and cross-product patterns that make Khan Academy feel like one coherent product rather than a collection of features. (via careerplan.io/jobs/8237670-principal-experience-architect-at-khanacademy)
Role type
Principal Experience Architect (Senior IC)
Builds
End-to-end product interaction models, information architecture, and cross-product user journeys for a global EdTech platform.
Domain
Education Technology (EdTech), K-12 and early college learning platforms.
Required skills
Information architecture, systems-level design, ecosystem modeling, cross-functional influence, complexity management, visual and interaction design, strategic advisory.
Preferred skills
EdTech experience, K-12 education background, regulated/high-stakes environment experience.
Technologies
AI tools (Claude Cowork), experience maps, service blueprints, experience architecture diagrams.
Responsibilities
Own and evolve the end-to-end product interaction model and information architecture; Map and design journeys spanning multiple products and user roles; Build and maintain artifacts like experience maps and design patterns; Act as a senior voice on the Design Leadership Team for major product decisions; Develop lightweight frameworks and guidelines for embedded designers; Prototype critical cross-cutting flows when foundational.
Seniority
Principal, hands-on IC with strategic mentorship.
