Senior Manager Closing Operations, Home Lending
Core
Lead operations for the Closing team in Home Lending, overseeing external vendors to ensure loans move efficiently and compliantly from application through closing.
Role type
Senior Manager, Home Lending Operations
Builds
Operational execution of home equity lending closings
Domain
Financial Services / Mortgage Lending
Required skills
Mortgage/home equity lending operations, People management, Third-party vendor management, Operational metrics & capacity planning, Regulatory compliance, Risk resolution
Preferred skills
HELOC product knowledge, Root-cause analysis, Cross-functional leadership, Vendor governance, Stakeholder communication, Operational scaling
Technologies
Operational data tools, Vendor management systems
Responsibilities
Lead day-to-day operations of the Closing team, Manage and develop team members, Own operational performance across internal and third-party functions, Lead investigation and resolution of complex closing issues, Oversee execution of third-party closing vendors, Partner with Product, Compliance, Legal, and Risk leaders
Seniority
Senior, hands-on IC with management responsibilities
