Temporary Assistant Manager - Polo Park
Core
Second-in-command retail leader supporting the Shop Manager in driving sales, customer experience, and operational excellence for Lush handmade cosmetics.
Role type
Temporary Assistant Manager (Retail)
Builds
Retail store operations and customer experiences
Domain
Retail / Cosmetics
Deliverable
product features
Required skills
supervisory skills, sales skills, customer service, analytical skills, time management, staff coaching, inventory management, scheduling
Preferred skills
consultation-based customer service, staff training, Excel proficiency, HR skills, cross-cultural collaboration, DEIB training, multilingualism
Responsibilities
Collaborate on plans to exceed daily sales goals and ensure inclusive customer experiences; educate customers and staff on brand values and ethical practices; lead the team on the sales floor to remove obstacles and motivate staff; support recruitment, hiring, and succession planning; manage inventory, stock rotation, and ordering within budget; oversee scheduling, time attendance, and payroll accuracy; maintain shop standards for opening/closing, health, safety, and visual merchandising.
Seniority
Mid-level, hands-on IC