Specialist, Market Operations
Core
Provide frontline operational support for electronic trading, clearing systems, and exchange applications across Coinbase Derivatives Exchange (CDE) and Deribit, ensuring 24/7 system health and resolving real-time issues.
Role type
Specialist, Market Operations (Frontline Support)
Builds
24/7 trading, clearing, and connectivity systems for clients and internal stakeholders
Domain
Financial Markets / Crypto Derivatives
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Error trade analysis, multi-channel support (voice/email/chat), complex technical problem diagnosis, product knowledge of listed futures/options, SQL, FIX protocol, network protocols
Preferred skills
Prediction markets, event contracts, CRM tools (Salesforce, JIRA), generative AI usage
Responsibilities
Troubleshoot real-time issues in trading and clearing systems, coordinate cross-functional resolution for complex problems, execute deployment testing, support client onboarding and operational enablement, document and recommend process improvements
Seniority
Individual Contributor, Specialist level
