Personal Care Specialist
Core
One-on-one interactions with patients and customers in a retail dispensary, guiding them to the right products and consumption methods.
Role type
Customer-facing retail specialist (cannabis dispensary)
Builds
Patient education, product recommendations, and safe consumption regimens
Domain
Cannabis retail / Healthcare-adjacent retail
Deliverable
product features
Required skills
Customer service, product knowledge, regulatory compliance, POS operation, inventory management, physical mobility
Preferred skills
Cannabis industry experience, knowledge of cannabinoids/endocannabinoid system, specialty retail background
Technologies
Point of sale (POS) systems, office productivity software
Responsibilities
Engage with and assist patients/customers in a retail environment; Educate patients on products and safety; Recommend safe and effective regimens; Verify order deliveries; Maintain sales floor stock and cleanliness; Enforce cannabis regulations; Perform front-of-house and back-of-house tasks (fulfillment, receiving, inventory counts).