EPM Technical Account Manager - Paris
Core
Act as a trusted technical advisor to strategic clients to optimize their Pigment experience, build success strategies, and deliver AI-augmented delivery modules.
Role type
Senior Technical Account Manager (Success Advisory)
Builds
AI-assisted workspace audits, repeatable success plans, and platform enhancement opportunities
Domain
SaaS / Business Planning & Performance Management / AI
Deliverable
client delivery
Required skills
Technical advisory, client-facing acumen, project leadership, AI tool usage, solution design
Preferred skills
EPM modeling, AI tools/vibe coding, data architecture, finance processes, SQL, APIs
Responsibilities
Advise clients on technical topics and performance best practices, partner with Customer Success on client roadmaps, run and industrialize workspace audits with AI tooling, build and enrich Success Plan offerings, collaborate with Product & R&D on platform enhancements