Site Director
Core
Oversee all fulfillment processes (warehouse, portioning, pick & pack) within a distribution centre to ensure on-time delivery of customer orders.
Role type
Senior IC operations director (fulfillment)
Builds
Fulfillment operations for HelloFresh meal kits
Domain
Food industry + supply chain operations
Deliverable
product features
Required skills
Manufacturing and supply chain management, team leadership, KPI management, continuous improvement, root-cause analysis, process standardization, food safety compliance, occupational health and safety compliance, manufacturing systems knowledge
Preferred skills
Lean Six Sigma certification
Technologies
Manufacturing and warehouse systems
Responsibilities
Lead multi-department teams (Operations Managers, Supervisors, Coordinators), manage key performance indicators for safety, quality, and delivery, drive continuous improvement initiatives, facilitate root-cause analysis, define and improve standard processes, ensure compliance with global audit and safety standards, oversee facility and equipment maintenance, collaborate with Planning and Supply Chain leaders
Seniority
Senior, hands-on IC