Lead Product Manager, Enterprise Services Management
Core
Define 0→1 strategy and product vision for Asana's new Enterprise Services Management (ESM) business line, integrating AI agents and automations to help IT, HR, and Support teams resolve work.
Role type
Lead Product Manager (0→1 builder)
Builds
AI-native service management platform and MVP
Domain
Enterprise SaaS, AI/ML, Service Management
Deliverable
production ML models | product features
Required skills
0→1 product building, AI agent workflow design, enterprise SaaS experience, customer discovery, GTM strategy, technical systems thinking, cross-functional leadership
Preferred skills
Multi-agent systems, LLM-powered workflows, AI operations
Technologies
AI agents, LLMs, workflow engines
Responsibilities
Define 3-year product strategy and differentiation; partner with customers to validate pain points and co-develop workflows; build and launch an AI-native MVP; drive cross-functional GTM including pricing and channel partnerships; operate with startup-level velocity in ambiguous environments
Seniority
Senior, hands-on IC
