Analista de Processos e Operações - Hibrido - Rio de Janeiro/RJ
Core
Monitor project management and implementation, optimize operational processes, analyze operational data to generate performance indicators, and prepare executive reports.
Role type
Operations and Process Analyst
Builds
Operational efficiency improvements, performance dashboards, and project delivery support
Domain
Financial services consulting
Deliverable
dashboards & analysis
Required skills
Project management, Agile/Scrum, Data analysis, BI, Microsoft Office 365 (Excel, Planner, Power BI, SharePoint), Technical English
Preferred skills
Post-graduate degree in related area
Technologies
Power BI, Excel, SharePoint, Planner
Responsibilities
Monitor project management and implementation through requirement gathering, scope and timeline tracking, and business-technology liaison; Implement and optimize operational processes for task management, demand handling, and problem resolution; Analyze and update operational data to generate performance indicators focused on trends, capacity, efficiency, and compliance; Prepare periodic executive reports for leadership; Ensure up-to-date technical documentation and adherence to audit and compliance best practices; Propose continuous improvements based on performance metrics and periodic evaluations.